Powering Customer Journeys with
Customer identity and access management

Powering Customer Journeys with Customer Identity and Access management

In the ever-evolving landscape of digital business, ensuring secure yet seamless interactions between customers and online platforms has become paramount. This is where Customer Identity & Access Management (CIAM) steps in as a crucial solution. CIAM is not just a buzzword. It's a strategic framework that empowers organisations to deliver personalised, secure, and frictionless experiences to their customers while safeguarding their sensitive data.

We invite you for a physical round table & lunch in Kasteel Ter Ham in Steenokkerzeel on Thursday, November 9, 2023 to discuss how digital customer identity management profoundly impacts your customer journey – for the better, if you do it right. 

This round table is an opportunity to learn more about CIAM and to network with other digital leaders.

Agenda

• 11:30 Welcome reception
• 12:00 Round table & lunch 
  • Simon Moffat, Founder of The Cyber Hut, Research Analyst, Keynote Speaker, Author
    • CIAM Now and Next: Powering Customer Journeys Until 2028
      • Analysing the direction of customer identity and access management market and taking a look at some interesting industry research polls, technology trends and emerging use cases.
  • Christopher Kenis,  Delivery & Change Director B2C at Mediahuis
    • One Identity to Rule Them All: The Mediahuis CIAM Odyssey
      • How Mediahuis significantly improved the login experience on 30 media-brands by implementing one CIAM modern platform. It added improved security, more login options and personalisation.
        
• 14:00 End & Optional Networking

Simon Moffat
Founder of The Cyber Hut, Research Analyst, Keynote Speaker, Author

Simon Moffatt is a recognised expert in the field of digital identity and access management, having spent over 20 years working in the sector, with experience gained in consultancies, startups, global vendors and within industry. He has contributed to identity and security standards for the likes of the National Institute of Standards and Technology and the Internet Engineering Task Force. He is a key note speaker and regularly called upon as an industry commentator.

Christopher Kenis
Delivery & Change Director B2C at Mediahuis

Christopher Kenis is an accomplished professional with a strong background in technology and management. Currently serving as the Delivery & Change Director B2C at Mediahuis nv, he leads technology teams, manages portfolios, and ensures the operational stability of products and services. With a track record spanning Mediahuis nv and Elmos N.V., Christopher has consistently demonstrated his ability to drive change and deliver results.

Kasteel Ter Ham, Steenokkerzeel

Kasteel Ter Ham is a unique event venue, operated by top chef Bartel Dewulf and his team, perhaps known to you as the chef of our Red Devils. Bartel's cuisine places a strong emphasis on purity. Expect pure dishes, prepared for you using the freshest and locally sourced ingredients."

De Maillé de la Tour Landrylaan 2, 1820 Steenokkerzeel

AE - Adapt and Enable  is a "one stop" consultancy company specialising in digital transformation. We build seamless ICT solutions that allow your organisation to realise its business objectives in an increasingly complex world. We realise that a strong focus on customers, people, processes and technologies calls for new analysis, design and implementation methods. We build on what exists today with an eye to future opportunities and provide both practical advice and pragmatic solutions that guarantee successful change. Proud partner of 100’s companies delivering 1000’s of projects and transformations the last 20 years! This with a team of nearly 400 experts.

Okta, Inc. is an American identity and access management company based in San Francisco. It provides cloud software that helps companies manage and secure user authentication into applications, and for developers to build identity controls into applications, website web services and devices.

The Auth0 Identity Platform, a product unit within Okta, takes a modern approach to identity and enables organisations to provide secure access to any application, for any user. Auth0 is a highly customisable platform that is as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation.